Request Service:

For life threatening emergencies, call 911 immediately!

For urgent matters, please call or text us at 803-517-6579.

After you've called us directly for urgent matters, or for other other, non-emergency service requests, please complete this convenient form, and we will respond promptly.

Quick Tips:

Before you call, check these quick tips to see if you can easily solve the problem yourself:

I have a leak under my sink! How do I stop it?

Under the sink (or behind the toilet), there are shut-off valves for the water supply.  Turn them all the way to the right (righty-tighty, lefty-loosey) to shut off the supply of water.  Then call us at 803-517-6579 immediately.

My dishwasher won't turn on.

Be sure the electrical switch is in the 'on' position (not the power button on the dishwasher, but the light switch, located usually on the wall or under the kitchen sink).

The garbage disposal won't work.

Again, be sure the electrical switch is in the 'on' position (not the power button on the dishwasher, but the light switch, located usually on the wall or under the kitchen sink).  If that does not work, re-set the unit using the special key provided (it looks like an allen wrench).

My heating/cooling bill has gotten really high.

Have you been changing the AC filters every month? Failing to do so will cause the unit to work that much harder to heat/cool the home, which translates into higher heating/cooling bills.  It can also cause an AC unit major damage, resulting in a high-cost replacement for the landlord.  Be sure air returns and registers are not blocked at all by anything--this will definitely make your unit work much harder to keep you comfortable, and will increase your bills and damage the unit.  Do not obstruct the unit on the exterior of the house--either with fencing, or furniture, or whatnot.  Take extra care not to let grass clippings clog up the unit.

*** Non-Emergency Matters Only ***